Answered By: Ben Blanks
Last Updated: Jul 18, 2018     Views: 57

Cookies are small software updates that websites use to make content and ad display easier.  Unfortunately, they can sometimes interfere with your browser’s ability to access databases.

To delete cookies, you would use a few separate methods depending on your browser.  After deleting cookies, websites such as MyLU/Blackboard will log you out, so you will have to log in again.  Please note that these deletion methods may vary somewhat depending on the version of your browser.

 

Firefox

  1. With Firefox open, click Open Menu button at the top right of the browser (the button looks like a set of three parallel lines).

  2. Click Options.

  3. Go to the left.Click Privacy and Security.

  4. Under Cookies and Site Data, click Clear Data.

  5. Make sure both the Cookies and Site Data and the Cached Web Content boxes are checked, then click Clear.

  6. Close your browser windows, then restart the browser.The cookies should now be completely removed from the browser.

Chrome

  1. With Chrome open, click the Customize button at the top right (the button looks like three dots stacked on one another).

  2. Click History.

  3. Go to the left and click Clear Browsing Data.

  4. Under Time Range, select All Time.

  5. Check the Cookies and Other Site Data box.Then check the Cached Images and Files box.Make sure no other boxes are checked.

  6. Click Clear Data.

  7. Close your browser windows, then restart the browser.The cookies should now be completely removed from the browser.

Internet Explorer

  1. With Internet Explorer open, click the Tools button at the top right (the button looks like a gear).

  2. Click Internet Options from the list.

  3. Under the General tab, scroll down to the Browsing History section and click Delete.

  4. Check the Temporary Internet Files and Website Files box.Check the Cookies and Website Data as well.Make sure that they’re the only boxes checked.

  5. Click Delete.

  6. Close your browser windows, then restart the browser.The cookies should now be completely removed from the browser.

Safari

  1. With Safari open, click the Safari menu at the top left.Click Preferences.

  2. Go to the Privacy tab, then click Manage Website Data.

  3. Click Remove All.

  4. Close your browser windows, then restart the browser.  The cookies should now be completely removed from the browser.